Delete your ANDA account

You can delete your account in two ways.

In the app

Open ANDA, go to Profile and choose Delete account. You will be asked to confirm, and the account is deleted immediately.

By email

If you no longer have the app installed, write to anda@anda.taxi from the account's email address, with the subject "Delete account". We reply within 30 days.

What is deleted

Your name, phone number, profile photo, push token and, for drivers, your documents and vehicle details.

What is kept

Records of completed rides, without data that identifies you. They are kept because they also concern the other person on the ride and because of legal retention obligations.

Before deleting

An account cannot be deleted while a ride is in progress. Finish or cancel the ride first.

Deletion is permanent. Neither the account nor its history can be recovered once confirmed.

Questions: anda@anda.taxi